The Customer-Centric Supply Chain

In response to How Customer-Centric Supply Chains Can Fuel Growth The title says it all; it’s abundantly clear. For an organization to succeed, it needs to be “Customer-Centric,” but what exactly does that mean? An approach to doing business that focuses on creating a positive experience for the customer by maximizing service and/or product offeringsContinue reading “The Customer-Centric Supply Chain”

The Implications of the COVID-19 Work Environment

Many businesses started the new year with eager goals and high optimism; however, the first and second quarter have come and gone – and the results show devastating marks. Global economic turmoil, immense unemployment, forceful small business closures, supply shortages, and entire work teams stuck at home. All of these negative impacts can be contributedContinue reading “The Implications of the COVID-19 Work Environment”